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You can always contact our customer service team at 1-800-805-6686 or by emailing customerservice@northskysupply.com with any questions or concerns. Our customer service call centers are open from Monday to Friday, 7 a.m. to 7p.m. (CT),
The NorthSky customer service team is here to help.
Online chat
Phone: 1-800-805-6686
Email: customerservice@northskysupply.com
Monday - Friday: 7am - 7pm (CT)
Holiday hours may vary. Please check our holiday schedule.
Unfortunately, we do not currently have local branches as NorthSky is primarily an online business,but you can always contact our customer service team at 1-800-805-6686 with any questions or concerns.
We will be happy to answer any of your questions.
NorthSky customer service team is here to help.
1-800-805-6686
customerservice@northskysupply.com
Monday - Friday: 7am - 7pm (CT)
Holiday hours may vary
Please check our holiday schedule.
BUILT STRONG, PRICED RIGHT™
BUILT STRONG, PRICED RIGHT™
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Speedy Delivery Hassle-Free Returns Quality Guaranteed Flexible Payment
Enjoy free standard ground shipping on orders of $75+, with some exceptions for oversized items. Orders under $75 incur a flat $5 fee for shipping and handling.
Orders placed by 2:30 PM local time typically ship the same day, with delivery expected in 1-2 days. Orders placed after 2:30 PM will ship the next day, with delivery expected in 2-3 days.
Most items are eligible for return within 30 days, with NorthSky covering all return shipping costs.
Products must be in new condition, and additional details or photos may be requested. Returns that don’t meet the criteria may face fees, be ineligible for a refund or qualify for store credit.
Once you’ve initiated a return from the “My Orders” section in your account, you will receive a confirmation email with a return shipping label and instructions.
Refunds are issued to the original payment method upon receipt and approval of the returned items.
There’s no room for error, in your work or in ours. That’s why we’ve crafted an extensive network of global manufacturers as obsessed with excellence as we are. And our quality control measures are unmatched, with every one of our products undergoing detailed inspection and stringent testing.
Interested in exploring alternate payment terms? We work with our customers to ensure purchasing and payment is as simple and as smooth as possible. Learn more and apply here today.
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